Terms and Conditions

Last Updated: March 08, 2025

Welcome to LumeShift! These Terms and Conditions ("Terms") govern your use of our services, website, and any related offerings provided by LumeShift ("we," "us," or "our"). By engaging with us—whether through our website, a consultation, or a signed agreement—you agree to be bound by these Terms. Please read them carefully.

1. Services

LumeShift provides digital marketing and business growth services, including website building, guaranteed 5-star Google review management, AI-powered missed call text-back systems, and SEO software. The specific scope of services, deliverables, timelines, and pricing will be outlined in a separate agreement or proposal ("Service Agreement") provided to you upon engagement. These Terms supplement any Service Agreement.

2. Acceptance of Terms

By accessing our website, contacting us, or signing up for our services, you confirm your acceptance of these Terms. If you do not agree, please refrain from using our services or website.

3. Eligibility

You must be at least 18 years old and have the legal authority to enter into agreements on behalf of yourself or your business to use our services. By engaging with us, you represent that you meet these requirements.

4. Payment Terms

• Pricing: All fees for our services will be detailed in your Service Agreement. Prices are quoted in USD and are exclusive of applicable taxes unless otherwise stated.

• Payment Schedule: Deposit amounts will be discussed and agreed upon in your Service Agreement. Payments are due as outlined therein, typically with a deposit required before work begins and remaining payments due upon milestones or completion.

• Late Payments: Failure to make payments on time may result in cancellation of your contract at our discretion.

• Refunds: All sales are final, and no refunds will be issued once work has commenced, except as explicitly stated in your Service Agreement.

5. Client Responsibilities

To ensure successful delivery of our services, you agree to:

• Provide accurate, complete, and timely information as requested.

• Grant necessary permissions or access (e.g., to websites, accounts, or data) for us to perform our work.

• Respond to inquiries or approvals within a reasonable timeframe.

Failure to meet these obligations may result in delays or additional costs, for which LumeShift is not liable.

6. Intellectual Property

• Our Work: All materials, designs, code, or content created by LumeShift (including websites, SEO configurations, or AI system outputs) remain our intellectual property until full payment is received, at which point ownership transfers to you as outlined in your Service Agreement.

• Your Materials: You grant us a non-exclusive, royalty-free license to use any content, logos, or materials you provide for the purpose of delivering our services.

• Third-Party Tools: Some services may incorporate third-party tools or platforms (e.g., Google, AI software). You agree to comply with their respective terms.

7. Confidentiality

We will treat all non-public information you share with us as confidential and use it solely to perform our services. This obligation does not apply to information that is publicly available, independently obtained, or required to be disclosed by law.

8. Termination

• By You: You may terminate our services as outlined in your Service Agreement, typically with written notice. Fees for work completed up to termination are non-refundable.

• By Us: We reserve the right to terminate services if you breach these Terms, fail to make payments, or engage in unlawful activity, with written notice provided where feasible. Late payments may also lead to contract cancellation.

• Effect of Termination: Upon termination, all outstanding fees become due, and any licenses granted to you for our work may be revoked until payment is settled.

9. Limitation of Liability

To the fullest extent permitted by law, LumeShift is not liable for indirect, incidental, or consequential damages (e.g., lost profits, data loss) arising from our services. Our total liability shall not exceed the amount you paid us for the specific service in question.

10. Warranties and Disclaimers

We strive to deliver high-quality services but do not guarantee specific results (e.g., increased revenue, customer growth) beyond what is explicitly promised in your Service Agreement. All services are provided "as is," and we disclaim any implied warranties of merchantability or fitness for a particular purpose.

11. Force Majeure

We are not liable for delays or failure to perform due to events beyond our control, including but not limited to natural disasters, internet outages, or third-party service failures.

12. Governing Law

These Terms are governed by the laws of the State of Minnesota, USA. Any disputes will be resolved in the courts of Minnesota.

13. Changes to Terms

We may update these Terms from time to time. The latest version will be posted on our website with the "Last Updated" date. Continued use of our services after changes constitutes your acceptance of the new Terms.

14. Contact Us

If you have questions about these Terms, please reach out to us down below.