Privacy Policy


Effective Date: March 08, 2025

At LumeShift, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website (www.lume-shift.com), engage our services, or interact with us. Our services include website building, guaranteed 5-star Google review management, AI-powered missed call text-back systems, and SEO software. Please read this policy carefully. If you have questions, contact us at the details below.

1. Information We Collect

We collect information to provide and improve our services. This includes:

  • Personal Information You Provide:

  • Name, email address, phone number, business name, and payment details when you contact us, schedule a meeting, or sign up for our services.

  • Materials you share (e.g., logos, content) for website building or review management.

  • Automatically Collected Information:

  • Website usage data (e.g., IP address, browser type, pages visited, time spent) via cookies and analytics tools.

  • Call logs or interaction data from our AI missed call text-back system (e.g., phone numbers, timestamps).

  • SEO performance data (e.g., website analytics, keyword rankings).Third-Party Information:

  • Data from platforms like Google (e.g., review counts, business profiles) or client-provided customer info used to deliver our services.

2. How We Collect Information

  • Directly from You: Through forms, emails, phone calls, or Zoom meetings.

  • Automatically: Via website cookies, tracking tools, or AI system logs.

  • From Third Parties: Through integrations with Google, hosting providers, or client-supplied data.

3. How We Use Your Information

We use your information to:

  • Deliver our services (e.g., build websites, manage reviews, set up AI systems, optimize SEO).

  • Schedule and conduct meetings (e.g., Zoom demos or follow-ups).

  • Communicate with you (e.g., send reminders, respond to inquiries).

  • Improve our offerings (e.g., analyze website usage or AI performance).

  • Market our services (e.g., cold emails or calls—you can opt out; see Section 7)

  • .Comply with legal obligations.

4. How We Share Your Information

We do not sell your personal information. We may share it with:

  • Service Providers: Third parties like Google (for reviews), hosting companies, Zoom, or AI software vendors to deliver our services. These partners are bound to protect your data.

  • Legal Requirements: If required by law, regulation, or court order (e.g., subpoenas).

  • Business Transfers: In the event of a merger, acquisition, or sale of LumeShift assets (with notice to you where possible).


5. Data Storage and Security

  • Storage: Your information is stored on secure servers in the United States.

  • Security: We use industry-standard measures (e.g., encryption, access controls) to protect your data, though no system is 100% secure.

  • Retention: We keep your information only as long as needed to provide services, fulfill contracts, or meet legal requirements, after which it is securely deleted.

6. Cookies and Tracking Technologies

We use cookies and similar tools to:

  • Analyze website usage (e.g., via Google Analytics).

  • Track SEO performance.

  • Enhance user experience.

  • You can manage cookie preferences through your browser settings. Disabling cookies may limit some website functionality.


7. Your Rights and Choices

You have control over your information:

  • Access or Correct: Request to see or update your data by emailing [email protected].

  • Delete: Ask us to delete your data (subject to legal or contractual limits).

  • Opt-Out: Unsubscribe from marketing emails or texts by clicking “unsubscribe” or contacting us.

  • Do Not Track: Our website does not currently respond to browser “Do Not Track” signals.


8. Third-Party Links

Our website or services may link to external sites (e.g., client websites, Google). This Privacy Policy does not apply to those sites. Review their policies separately.

9. Children’s Privacy

Our services are not intended for individuals under 13. We do not knowingly collect data from children. If we learn we have, we will delete it promptly.

10. International Users

LumeShift is based in the U.S. If you’re outside the U.S., your data will be transferred to and processed in the U.S., subject to U.S. laws, which may differ from your local regulations.

11. Changes to This Policy

We may update this Privacy Policy as laws or our services evolve. Changes will be posted on our website with an updated “Effective Date.” Continued use of our services after updates means you accept the new terms.

12. Contact Us

For questions, requests, or concerns about your privacy, reach out down below.